Question 1

Do I need Medicaid?

Accepted Answer

Yes. This program is for qualifying members who receive Medicaid through an eligible Medicaid managed care plan (MCO). Straight Medicaid and Essential Plan coverage alone do not qualify for this program.

Question 2

Does it cost anything?

Accepted Answer

No. There is no cost to qualifying members for covered services through this program.

Question 3

What types of support may be available?

Accepted Answer

Depending on eligibility and individual needs, services may include prepared meals delivered to your home, nutrition assistance, and other qualifying services.

Question 4

How long does the application take?

Accepted Answer

Only a few minutes for most applicants. You can complete it easily from your phone, tablet, or computer.

Question 5

What happens after I apply?

Accepted Answer

Our team reviews your information. We may contact you with a few questions. Once your eligibility and needs are reviewed, a team member will explain the available services and help you with the next steps.

Question 6

Is my information private?

Accepted Answer

Yes. Your information is handled securely and is only available to authorized team members who need it to review and manage your application.

Question 7

What is New York's Medicaid 1115 Waiver?

Accepted Answer

New York's Medicaid 1115 Waiver allows the state to expand Medicaid programs beyond traditional medical care and address health-related social needs. Through the current initiative, eligible Medicaid members may have access to services related to food and nutrition, housing, transportation, and other everyday needs that can affect health.

Question 8

What can be included in the food deliveries?

Accepted Answer

Available food support may include fresh produce, pantry items, groceries, and prepared meals from approved food providers. Options can vary based on eligibility and available benefits. When possible, dietary, cultural, and household preferences can also be taken into consideration.

Question 9

Will receiving this benefit affect my SNAP or WIC?

Accepted Answer

No. Food and nutrition services available through the Medicaid 1115 Waiver are separate from SNAP and WIC. Receiving these services generally does not reduce or replace your existing SNAP or WIC benefits.

Question 10

How much food can I receive?

Accepted Answer

The amount of food support depends on the services you are approved for and the number of eligible household members. Some members may qualify for support covering up to three meals per day, seven days a week.

Question 11

How long can I receive food benefits?

Accepted Answer

The length of service depends on your eligibility and approved benefit period. In many cases, food and nutrition services may be authorized for up to six months. If support is still needed afterward, continued eligibility may be reviewed.

Question 12

Is this the same as an emergency food pantry?

Accepted Answer

No. This is a Medicaid-related food and nutrition benefit that requires eligibility review and coordination with participating providers. Because of that process, deliveries may not begin immediately. Once eligibility is confirmed and services are arranged, your first delivery may typically take about one to two weeks.

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