Terms of Use

Purpose of This Website

This website provides information about food, nutrition, and related support services and allows individuals to submit information so that potential eligibility for available programs and services can be reviewed.

Information provided on this website is for general informational and program-access purposes.

Submitting an application or eligibility screening does not guarantee eligibility, approval, enrollment, or receipt of any particular service.

Eligibility and available services depend on applicable program requirements, Medicaid coverage, health plan requirements, individual circumstances, geographic availability, and other applicable criteria.

Medicaid and New York State Programs

Some services described on this website may be available to eligible Medicaid members through New York State Medicaid initiatives, including programs associated with New York's Medicaid 1115 Waiver and Social Care Networks.

Comprehensive Social Network is not the New York State Department of Health, Medicaid, or another government agency.

References or links to Medicaid, the New York State Medicaid 1115 Waiver, Social Care Networks, or other government programs are provided to explain programs that may be relevant to available services.

Nothing on this website should be interpreted as a guarantee that Medicaid, a Medicaid managed care organization, Social Care Network, or another payer will approve or cover a particular service for any individual.

Eligibility and Services

Program eligibility is determined according to applicable requirements.

Available services may vary based on factors including:

• Medicaid and managed care coverage
• Program eligibility requirements
• Individual needs
• Service availability
• Geographic service area
• Applicable Social Care Network or payer requirements
• Other program-specific criteria

Services described on this website may change, become unavailable, or be subject to additional requirements.

Information You Provide

You agree to provide information that is accurate and complete to the best of your knowledge when completing an application, eligibility screening, or other form.

Providing inaccurate or incomplete information may delay our ability to review your application or determine appropriate next steps.

Submission of information through this website authorizes Comprehensive Social Network to use that information for purposes described in our Privacy Policy and any additional consent or authorization presented during the application process.

Privacy

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how personal information submitted through this website may be collected, used, stored, and shared.

Where additional consent or authorization is required for particular information or services, you may be asked to provide that authorization separately.

No Guarantee of Services

Submitting an application does not create an entitlement to services.

Comprehensive Social Network does not guarantee:

• Eligibility
• Approval
• A particular service
• A particular food or meal provider
• A specific delivery schedule
• A particular duration of services
• Continued availability of a program

Services are subject to applicable eligibility criteria, approvals, availability, and program requirements.

Website Information

We work to keep information on this website accurate and current. However, programs, eligibility requirements, Medicaid policies, participating organizations, available services, and other information may change.

We do not guarantee that every piece of information on the website will always be complete, current, or error-free.

If information on this website conflicts with applicable Medicaid, health plan, Social Care Network, governmental, contractual, or program requirements, the applicable official requirements will control.

Third-Party Websites

This website may contain links to third-party websites, including the New York State Department of Health, Comprehensive Care Solutions, healthcare organizations, Social Care Networks, and other resources.

These links are provided for convenience and informational purposes.

Third-party websites operate independently and may have their own terms and privacy practices. Comprehensive Social Network is not responsible for the content, security, availability, or privacy practices of third-party websites.

Acceptable Use

You agree not to misuse this website.

You may not:

• Attempt to gain unauthorized access to another person's information or account
• Attempt to access restricted staff or administrative systems without authorization
• Interfere with the operation or security of the website
• Submit fraudulent or intentionally misleading information
• Use automated tools to improperly access, scrape, overload, or disrupt the website
• Upload malicious software or harmful content
• Use the website for unlawful purposes

We may restrict access when necessary to protect applicants, staff, systems, or the security and integrity of our services.

Intellectual Property

Unless otherwise indicated, the website's original content, branding, design elements, graphics, text, and other materials are owned by or licensed to Comprehensive Social Network or its affiliates and may be protected by applicable intellectual-property laws.

Government information and third-party materials remain subject to the rights of their respective owners.

Website Availability

We may modify, suspend, or discontinue portions of this website when necessary.

We cannot guarantee uninterrupted or error-free availability of the website or application system.

If you experience a technical problem while submitting an application, please contact us.

Limitation of Liability

To the extent permitted by applicable law, Comprehensive Social Network and its affiliates are not responsible for losses resulting solely from website outages, technical errors, third-party websites, unauthorized misuse of the website, or reliance on general website information.

Nothing in these Terms is intended to limit rights or protections that cannot legally be limited.

Changes to These Terms

We may update these Terms of Use as our website, programs, or legal requirements change.

The current version will be posted on this page with an updated “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Contact Us

Questions about these Terms of Use may be directed to:

Comprehensive Social Network
A Comprehensive Care Solutions Company

Email: info@ccsscn.org